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Customer Service from Dowinx US
We deliver your order straight to your address via FedEx. Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you.
Dowinx currently has multiple Dowinx warehouses in Germany, the United States, the United Kingdom, China, Japan and other countries. We will choose the nearest warehouse for delivery so that your chair can be delivered to you in the shortest possible time. For details, please refer to the product pages of each site: America: https://dowinx.com/ Europe: https://eu.dowinx.com/ Japan: https://dowinx.jp/
"First of all, please clarify your use scene, height and weight, and preferred surface material. For use scene: Take the armrest as an example, the linkage armrest model will be more suitable for leisure and game scenes, and the 4D armrest will be more suitable for work and office use scenes. For height and weight: Our convenient size calculator can recommend the most suitable product for you based on your height and weight. The most important indicator is height (approximately 26% of height), please confirm this before purchasing. For favorite fabric: A chair with fabric will be more breathable, and of course it will be more difficult to clean. A chair with retro leather will be more glamorous and comfortable to the touch, but sitting for a long time may feel stuffy. Hope you can find a comfortable chair that suits you. -------------Dowinx Ergonomics Research Center Jack"
We accept all major credit and debit cards, including Visa and Mastercard. Alternatively, you can opt for quick checkout via PayPal.
We have free shipping on orders over $99 within the United States, Japan and EU countries.
United StatesI got this for my son to replace an old one. I actually didn't know it had a massager in the lower back. That was a suprprise and a nice addition. He loves it.
Hong Kong SAR ChinaI got my chair yesterday. First off this chair is heavy! Every single piece, which makes for a very sturdy chair in my opinion. I put this together myself! I'm 5'10, It wasn't too bad to do and I managed just fine with a little help from my friend . But I didn't know it has a rocking feature. Nice addition! I love everything about this chair except for one minor thing the height adjustment from the lever on the seat I wish it went a little higher or started higher from the beginning. Overall the craftsmanship is awesome, has great back support, smooth rolling, no noise with anything on the chair, the reclining feature is smooth, the footrest is sturdy, also the headrest and back support pillow are a great addition and I picked the color Black which is so beautiful. I wanted the brown or white and blue but was scared it was going to get dirty! This chair is definitely worth the money I paid! Hope you enjoy this chair just like I am! Played the � yesterday and I can
United States
United States United StatesIt took a bit of adjusting and getting used to vs my prior chair but overall, it has been great addition to my home office. A few pros and cons that cater to my personal preference... Pros - 1. High back rest 2. Long and wide seat portion. 3. Love the vibrating lumbar support. I have had back surgery so for me, this is likely the very BEST pro! Cons - 1. The headrest is a bit much, I think it would be better if it was not as thick. 2. For me it would be better if the piston on the bottom extended a bit more. I am 6' 1" and would appreciate a little more height. 3. The arm rest could be a little closer together. That said, if you are a larger individual, you will have plenty of room. Mike
EUR
JP
