Last updated: September 7, 2026
This Privacy Policy explains how HONGKONG MINAI TRADING LIMITED, doing business as DOWINX GAMING CHAIR (“Dowinx,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit, use, or make a purchase from dowinx.com (the “Site”), communicate with us, or otherwise use our services (collectively, the “Services”).
By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.
The operator of this Site and the business responsible for the personal information described in this Privacy Policy is:
Legal Company Name:
HONGKONG MINAI TRADING LIMITED
Doing Business As:
DOWINX GAMING CHAIR
Business Address:
FLAT/RM A, 12/F, ZJ 300, LOCKHART ROAD, WAN CHAI, HONG KONG
Customer Support and Privacy Email:
chair@dowinx.com
The personal information we collect depends on how you interact with our Services. It may include the following categories:
Payments are processed by Shopify and the applicable third-party payment provider. We generally do not directly receive or store your complete payment card number. Payment providers may collect and process payment card details, billing information, and transaction verification information in accordance with their own privacy policies.
When you use the Site, we and our service providers may automatically collect certain information, including:
We may receive information from service providers and business partners that help us operate the Services, including Shopify, payment providers, shipping carriers, fraud-prevention providers, analytics providers, advertising partners, customer service providers, and social media platforms.
We may use personal information to:
We and our service providers use cookies, pixels, tags, and similar technologies to operate the Site, remember your preferences, maintain your shopping cart, understand Site usage, improve performance, prevent fraud, and support analytics and advertising.
Some cookies are necessary for the Site to function. Other cookies may be used for analytics, personalization, or advertising where permitted by law.
You may be able to control optional cookies through the cookie preference tool displayed on the Site or through your browser settings. Blocking certain cookies may affect the availability or functionality of parts of the Site.
We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, fulfill orders, comply with the law, or protect our rights. These parties may include:
We may also disclose information when necessary to enforce our agreements, investigate suspected fraud or unlawful conduct, protect our customers, or protect the rights, property, and safety of Dowinx and others.
We may work with analytics and advertising providers that use cookies and similar technologies to measure traffic, understand customer activity, evaluate advertising performance, and show advertisements that may be relevant to you.
We do not sell personal information for money. However, some online advertising or analytics activities may be treated as “selling,” “sharing,” or “targeted advertising” under certain privacy laws.
Where required, you may manage these activities through the cookie preference tool available on the Site or by contacting us at chair@dowinx.com.
If you subscribe to marketing emails, we may send you information about products, promotions, and other updates.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email. You may also contact us at chair@dowinx.com.
Unsubscribing from marketing communications will not prevent us from sending transactional or service-related messages, such as order confirmations, shipping updates, responses to customer service requests, or important policy notices.
If you submit a product review, rating, photograph, video, comment, or other content, the content you choose to submit may be displayed publicly on the Site or used in connection with our products and Services.
Do not include information in a public review or submission that you do not want other people to see. Your email address will not ordinarily be displayed publicly as part of a product review.
Additional terms may apply when you participate in a promotion or expressly authorize us to use photographs, videos, testimonials, or other content for marketing purposes.
We operate internationally and use service providers located in different countries. As a result, personal information may be processed or stored outside the country or region where you live.
Where required by applicable law, we take appropriate steps to protect personal information transferred internationally, including using contractual protections or other legally recognized transfer mechanisms.
We retain personal information for as long as reasonably necessary to provide the Services, fulfill orders, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and comply with legal, tax, accounting, and regulatory obligations.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee that personal information will always remain completely secure.
Depending on where you live and subject to applicable law, you may have the right to:
To submit a privacy request, email chair@dowinx.com and include “Privacy Request” in the subject line.
Please describe your request and provide sufficient information for us to locate the relevant records. We may need to verify your identity before completing a request. We will use information provided for verification only to process and respond to the request.
Where permitted by law, an authorized agent may submit a request on your behalf. We may request proof that the agent is authorized to act for you.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
The Services are not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law to provide consent.
If you believe a child has provided personal information to us without appropriate authorization, please contact us at chair@dowinx.com so we can review and address the matter.
The Site may contain links to third-party websites, applications, or services. We are not responsible for the privacy, security, or content practices of third parties.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
We may update this Privacy Policy periodically to reflect changes to our practices, Services, technology, or legal obligations.
When we make changes, we will post the updated Privacy Policy on this page and revise the “Last updated” date above. Where required by law, we will provide additional notice or obtain consent.
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to make a privacy-related complaint, please contact:
HONGKONG MINAI TRADING LIMITED
Doing business as DOWINX GAMING CHAIR
FLAT/RM A, 12/F, ZJ 300, LOCKHART ROAD,
WAN CHAI, HONG KONG
Email: chair@dowinx.com
