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Customer Service from Dowinx US
We deliver your order straight to your address via FedEx. Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you.
Dowinx currently has multiple Dowinx warehouses in Germany, the United States, the United Kingdom, China, Japan and other countries. We will choose the nearest warehouse for delivery so that your chair can be delivered to you in the shortest possible time. For details, please refer to the product pages of each site: America: https://dowinx.com/ Europe: https://eu.dowinx.com/ Japan: https://dowinx.jp/
"First of all, please clarify your use scene, height and weight, and preferred surface material. For use scene: Take the armrest as an example, the linkage armrest model will be more suitable for leisure and game scenes, and the 4D armrest will be more suitable for work and office use scenes. For height and weight: Our convenient size calculator can recommend the most suitable product for you based on your height and weight. The most important indicator is height (approximately 26% of height), please confirm this before purchasing. For favorite fabric: A chair with fabric will be more breathable, and of course it will be more difficult to clean. A chair with retro leather will be more glamorous and comfortable to the touch, but sitting for a long time may feel stuffy. Hope you can find a comfortable chair that suits you. -------------Dowinx Ergonomics Research Center Jack"
We accept all major credit and debit cards, including Visa and Mastercard. Alternatively, you can opt for quick checkout via PayPal.
We have free shipping on orders over $99 within the United States, Japan and EU countries.
United StatesThis company has outstanding support. Sent the chair to the wrong address “my fault” the company sent a second chair to correct address and they lost out the profit on first chair. Thanks for making it right
United States
United Kingdom United StatesIt’s is the perfect size and super comfy, great quality & value.
United KingdomThe chairs styling is pretty neat looking and the way the chair conforms to your body makes you feel quite supported. The materials seem pretty solid but time will tell for the durability. Things I don't like are how wobbly the arm rests are, the chair is a little small but just fits me, and the pull out foot rest doesn't come out far enough to comfortably rest my legs on it and it sorta bends downward from the weight.
EUR
JP
