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Have Questions About Our Products?
Our Customer Support team is here to help with product questions, orders, delivery, returns, refunds, and warranty requests.
Customer Support
Orders placed on dowinx.com:
chair@dowinx.com
Orders placed on Amazon:
dowinx@vip.126.com
Please include your order number and a brief description of your question or issue. For damaged, defective, or incorrect items, please also include relevant photos or videos where applicable.
Please note that chair@dowinx.com is the Customer Support email for orders placed through our official US website, dowinx.com. For purchases made through Amazon or another marketplace, please contact the appropriate support channel for that platform.
Business Inquiries
Business Partnerships:
dowinxchair@gmail.com
B2B and Wholesale Inquiries:
www.leisafurniture.com
Company Information
This website is owned and operated by HONGKONG MINAI TRADING LIMITED, doing business as DOWINX GAMING CHAIR.
Legal Company Name:
HONGKONG MINAI TRADING LIMITED
Business Address:
FLAT/RM A, 12/F, ZJ 300, LOCKHART ROAD, WAN CHAI, HONG KONG
Customer Support Email:
chair@dowinx.com
Fulfillment Warehouse Locations
The following addresses are fulfillment locations and are not authorized return addresses. Please do not send products to these locations unless our Customer Support team has specifically instructed you to do so. Once a return request is approved, we will provide the appropriate return address, return label, pickup arrangement, or other return instructions.
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North Carolina:
303 Albemarle St, Lexington, NC 27292 -
Florida:
2155 Ellis Rd, Suite 2, Jacksonville, FL 32254