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HEATED MASSAGE SERIES MB38 GREEN (Fabric)

Name: HEATED MASSAGE SERIES MB38 GREEN (Fabric)
Brand: DOWINX
SKU: LS-MB3804
Price: 189.99 USD
Availability: InStock

$189.99 USD

Shipping calculated at checkout.

SKU: LS-MB3804

Stock Adequate！Ready to ship

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Free Shipping

2-Year Warranty

30-Day Return

Customer Service

Features

Elastic Lumbar Massage
Dynamic Tracking Lumbar Support
3D Erogonomic Neck Pillow
360° Adjustable Armrests

Return & Exchange

Return Policies:

Enjoy a straightforward approach to returns and cancellations, ensuring you are delighted with every purchase.

To begin your return process, you can reach our helpful Customer Support team standing by to assist via phone call, email or live chat (before returning the item).
All return and refund requests made within 30 days of being delivered will be promptly investigated to give you the fastest response. But do act fast. Any claims made more than 30 days after you’ve received the item are unfortunately non-refundable.
Your assistance in providing pictures for damaged, defective items or voluntary returns helps us process your claim faster, so we can quickly issue you a return or a refund.
We appreciate your understanding when it comes to voluntary returns, and that any shipping charges for voluntary product returns need to be covered by the customer.
To ensure you’re eligible for a refund, it’s essential the item you’re returning is in new condition in the original packaging, blank warranty cards, manual, and any additional accessories included.
Finally, remember to use a traceable shipping method (USPS, FedEx or UPS) with a tracking number, so you can follow the package during the return process and ensure you are protected against any loss or damage before the returned item reaches us.

Items that can be returned/refunded or exchanged ONLY WITHIN 30 DAYS FROM THE DATE OF DELIVERY and they must follow the criteria as below:

New and uninstalled.

Items received in the incorrect size/color.

Faulty items damaged/broken or soiled upon arrival.

Unwashed, unworn and unused item(s) that have not met your expectations within 30 days of receiving.

Change of Address:

By confirming your correct shipping address before placing an order, you will receive your purchases quickly and timely. Unfortunately, to comply with the tax laws in each state, we cannot change a delivery address once you’ve placed your order. Please take the time to verify your shipping details are correct when you are in the final stages of checkout, so there are no problems in delivering your order.

Returns due to shipping damage, defective items, or receipt of incorrect orders:

You can refuse any damaged packages on delivery, so please take the time to examine both the box and all contents for any signs that something is wrong as soon as you receive the shipment. Our Customer Support team is standing by to assist with any concerns you have. We commit to replacing any damaged or defective items that do not carry a manufacturer’s warranty so you can be confident shopping with us. For items that come with a warranty, the manufacturer will be happy to assist.

Return Instructions or Claim Reports:

You have several options to reach our team for assistance requesting a return, so you can select the support channel you are most comfortable with:

Send an email to chair@dowinx.com, with the reason (“RETURN”, “INCORRECT ITEM”, “DAMAGED”) and the order number in the subject line, along with any pictures of damage or incorrect items so we can expedite the investigation and solve it fast for you.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Shipping Info

FREE SHIPPING & FREE RETURN SHIPPING (LOWER 48 US STATES ONLY)

We know how important fast and free shipping is to our customers. We provide free shipping on all of our products. (Limited to the lower 48 US states only)

We have two warehouse locations for faster delivery of your orders. Your order will ship from either our CA or GA warehouse depending on your shipping address and/or available inventory. Orders usually ship within 24-48 hours of placing your order Monday through Friday. Orders placed over the weekend or major holidays will be shipped the next business day. Please keep in mind, shipping times are estimates and not guaranteed - delays may occur due to things like inclement weather, shipping issues, customs delays, inventory shortages, or other situations beyond our control. However, we will always do our best to get your order to you as soon as possible.

WAREHOUSE ADDRESS:

CA:1951 lynx ave Ontario CA 91761
GA:1315 Dean Forest Road, Savannah GA 31405

The time frame of an order delivery is divided into two parts:

Processing time: within 1-2working days
Normal Shipping time: 3~7 working days by FedEx

Immediate Order Confirmations:

To ensure you are always updated your order’s progress, 24 hours after your package has shipped from the warehouse you will receive a confirmation email containing all of the details you need. You’ll find the shipping details inside, and a tracking number you can use to keep track of your order until it reaches your door’s final delivery.

What if my product is damaged in transit?

You are fully supported by our Customer Support team to help resolve any issues that arise from a damaged product. It’s essential to pay careful attention on delivery (it possible), so please take the time to examine both the box and all contents for any signs that something is wrong as soon as you receive the shipment. If the carrier is still on site, DO NOT accept the delivery. Our Customer Support team is standing by and ready to immediately step in to help find a solution with your best interests at heart.

What if I only notice the damage after it’s been delivered?

We understand it’s not always possible to identify the damage on delivery. If you’ve only uncovered the issue at a later date, you do have the ability to seek help from our Customer Support team. So long as you’ve notified us within 30 days of receiving the order, we will be able to apply for a refund on your behalf or request a replacement item. Please include pictures of the damaged items for our records. With the complete report, our Customer Support team will help you reach the best solution for your specific situation.

Pairs well with

Dowinx Chair Mat Blue

Dowinx Chair Mat Red

View details

90-135° Tiltable backrests

Adjustabie between 90°and 135°

DUALDIRECTIAN MASSAGE

Targeted acupressure nodes in this ergonomic memory foam lumbar pillow relieve tension while driving or working-natural support meets modern comfort.

Sofa-like Spring Cushion

Ergonomic pressure reducing cushion.
Linkage Armrest

Comfortable elbow support for work,reading, and gaming.
Stowable Footrest

Stable leg support for sleeping on your back.
Headrest Pillow

Soft pressure relief and effective neck support.
TUV Class-4 Gas Lift Cylinder

Smooth lifting and lowering, safe and stable.

Highlight Features

1. ALUMINUM THICKENED

TILT MECHANISM

2. HIGH SAFETY

GRADE 4 GAS CYLINDER

3. HEAVY DUTY

NYLON BASE

4. QUIET SWIVELING

CASTER

DIMENSIONS

Backrest Width 22.4in
Backrest Height 32.28in
Seat Width 21.26in
Seat Depth 20.48in
Adjustable Height 18.3-21.46in
Armrest Spacing 27.17in
Cushion Thickness 3.94in
Armrest height 20.48in

FAQs

Have questions? Find answers to the most common inquiries about our products, shipping, returns, andmore. Explore our FAQ for quick and helpful information.

1. How should I know which chair suits me?

"First of all, please clarify your use scene, height and weight, and preferred surface material. For use scene: Take the armrest as an example, the linkage armrest model will be more suitable for leisure and game scenes, and the 4D armrest will be more suitable for work and office use scenes. For height and weight: Our convenient size calculator can recommend the most suitable product for you based on your height and weight. The most important indicator is height (approximately 26% of height), please confirm this before purchasing. For favorite fabric: A chair with fabric will be more breathable, and of course it will be more difficult to clean. A chair with retro leather will be more glamorous and comfortable to the touch, but sitting for a long time may feel stuffy. Hope you can find a comfortable chair that suits you. -- Dowinx Ergonomics Research Center Jack"

2. How will my order be delivered?

We deliver your order straight to your address via DPD. Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you.

3. Where will the chair I ordered be shipped from?

Dowinx currently has multiple Dowinx warehouses in Germany, the United States, the United Kingdom, China, Japan and other countries. We will choose the nearest warehouse for delivery so that your chair can be delivered to you in the shortest possible time. For details, please refer to the product pages of each site:

America: https://dowinx.com/
Europe: https://eu.dowinx.com/
Japan: https://dowinx.jp/

4. Why choose Dowinx? I have never heard of this brand before.

As a factory-operated brand. We have eliminated countless complicated links and additional expenditures to make sure that the chair you purchase is far more cost-effective than other brands. More importantly, factory direct management allows us to supervise every link from raw materials to delivery to your hands. After receiving customer feedback, ordinary buyers can only continue to sell products that have been finalized, and can only improve on the next generation of new models. But our products can be adjusted in real time based on customer feedback. For example, LS-6689 was officially launched at the end of 2019 and has been improved 43 times as of October 2021. According to the different feedback received by the customer service center. We have adjusted the product’s sponge hardness, seat height and other details that are not easy to express. Finally, if you want to know more about our evolution, please click here. -- Founder of Dowinx

5. I already own a Dowinx chair, how can I upgrade the armrests and other accessories?

We have developed some advanced matching accessories. If you have any requirements, please go to this page to check the suitability and purchase. --Dowinx accessories project team

Fire

Fire yall need to buy one

Very good quality and super comfortable

Super fast delivery, This chair is really perfect... it’s even better than I expected, the massage part is really effective. I gave it to my husband he is really satisfied.

Seems Good So Far

Seems good so far.I'll update the review later if anything changes or anything falls apart.

Comfortable and Versatile for Long Gaming Sessions

Love it. Using the Gaming Chair with Heated Massage Lumbar Support has transformed how I approach long gaming sessions. The high-back design offers incredible support, and the heated lumbar massage feature adds a layer of relaxation that makes it easy to stay focused for extended periods. The pocket spring cushion is particularly noteworthy, providing a comfortable base that maintains its shape even after hours of use. I also appreciate the highly breathable leather, which keeps me cool and comfortable, preventing any buildup of heat. The footrest is a game-changer, allowing me to recline and stretch out, which is perfect for when I want to take a quick break without leaving my seat. This chair is definitely worth the price for anyone who spends long hours gaming or working at a desk.

Comfortable and Beautifully Crafted

I was in the market for a new chair. Initially I was looking for a standard computer chair till I noticed that gaming chairs were next level 😂 I had already spent hours/days deciding on a new chair when I considered this one. I also HATE to buy chairs and furniture online because you just never know if it will really be comfortable and work out for you when it’s sight unseen. I spend hours at my laser working on projects and liked that the one chair I was using reclined way back but I needed an ottoman which was annoying. I also have 2 bulging discs in my lower back which make sitting for long periods of time unbearable. I’m 5’7 and between 200-240 lbs so the chair I was looking for needed to accommodate my hips. This one does nicely with about and extra inch wiggle room. I was worried that the cushion would be also be too firm and irritate my tailbone and discs. So far I’ve been sitting in my new chair for about 2 hours now and I have no issues. The the seat is firm but cushy too. I love the feel of the fabric, it’s soft, plush and velvety. The arm rests are at a very comfortable height and position and I really like the curvature of them. I went for the cloth fabric vs PU fabric because I have cats and cats love their claws 😂 I knew the cloth would be more forgiving of punctures from them. The head pillow is a little bulky when sitting upright but otherwise it’s at a nice position for video games or reclined seating in general. The 2 reclining positions are also comfortable. I LOVE the lumbar pillow! And that it secures to the seat so it won’t slip and I can slide it up or down to fit comfortably. My favorite feature with it is that it has a heated message option 🤩 That was literally the deciding factor for me when comparing this one to other brands. Plus I was able to snag this one when it was on sale 👏� I had to compromise on a color that was not my first choice to get the sale price but the comfort makes up for it. This is my first purchase of a Downix product and I am impressed. Quality, comfort and elegance all in one! I love the embroidery on the back and seat. Overall it is very well built and it rolls oh so nicely on my new life proof floors! 🤩 I will look to purchase again them first for future purchases when the need arises.

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HEATED MASSAGE SERIES MB38 GREEN (Fabric)

Pairs well with